Shipping Policy
All orders take a standard 1-4 business days to process, not including weekends regardless of the method of shipment selected.
SHIPPING TIMES:
(add 1-5 business days to shipping time for processing)
***USPS and UPS are experiencing unprecedented delays due to COVID-19 and staffing issues. We cannot guarantee USPS and UPS package delivery transit times at this moment INCLUDING EXPRESS AND AIR. We apologize for the inconvenience.***
DOMESTIC (USA):
USPS Standard First Class: Estimated 3-5 Business days
USPS Priority: Estimated 1-3 Business days
UPS® Ground: Estimated 1-5 Business days
UPS 3 Day Select®: Estimated 3 Business days
Lost/Stolen Packages
La Rubi Boutique is NOT responsible for lost or stolen packages. If your tracking information states that your package was DELIVERED to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.
Incorrect Address Entered
If you entered the incorrect address at checkout PLEASE TEXT 708.826.0405 ASAP with your order number and the correct address to be sent to. We will try to resolve the issue before the package ships. If we are unable to change the address we are NOT responsible for the incorrect information entered.
NIS ITEMS
If an item is found to be not in stock from your order, we will issue a refund for that item at the time of shipment. Please allow a standard 3- 10 business days to see the refund post to your bank account. Thank you!
QUESTIONS? please email us: info@larubiboutique.com